Below is a list of frequently asked questions in our visitors’ emails:
- May I come to see the trunk of my choice?
Of course, it's even better to come and see, touch, feel, compare on site.
You will see both the trunks of our exhibition (trunks of the "museum") and the trunks for sale.
- Where are you located?
Our company is based in Haguenau in Alsace (Bas-Rhin), 25 km far from Strasbourg (4 hours from Paris by car and 2 hours by French TGV train). Once an appointment is fixed, we send you our address with detailed information to come up to here. Our workshop is at 5 rue St Exupery 67500 Haguenau. Find us on: Google Street View
- How is the transport of a trunk carried out?
Where do you dispatch? We dispatch worldwide. However the delivery prices mentioned on our website concern deliveries within metropolitan France only. The trunks are dispatched either via “Colissimo” with tracking and insurance or, for the largest ones, via DHL by land transport, with insurance too.
- What about the packing?
The trunks are wrapped in bubble wrap, then in kraft paper and then in double groove corrugated cardboard. See details here
- Are the trunks ancient?
The trunks we offer for sale all date from between 1800 and 1950. They all are antique travel trunks. When we perform a contemporary creation, we always specify it (and it shows!)
- How to make a restoration estimate?
- How long does a restoration take?
From the confirmation of your order and once your trunk arrives at the workshop, we can estimate the restoration work to be around 8 weeks.
- Are you restoring handbags?
No, our specialty is the restoration of old luggage, with a wooden barrel. The handbag is another market.
- Do you have workshops elsewhere than in Alsace?
Our job is too particular. We have in Haguenau a single storey space of 400m2 with several tons of spare parts (old and new). On the other hand, our carriers come to collect your trunk and bring it back to you, everywhere in the world.